Find the Right Restoration Service
Start with what happened—not a technical term. Choose the damage type, source, or affected material below, and we’ll take you to the page that explains that service in detail.
Choose the closest match
These six pages cover the broad restoration categories. Use the detailed directory farther down if you already know the source—such as a roof leak, appliance overflow, or sump pump failure.
Residential Water Damage
For water that has reached floors, walls, ceilings, insulation, cabinetry, or more than one room.
View water damage servicesFire & Smoke Damage
For fire residue, soot, smoke odor, wet materials from suppression, and contents affected by a residential fire.
View fire and smoke restorationMold Remediation
For visible growth or a confirmed remediation scope that requires containment, material handling, and detailed cleaning.
View residential mold remediationStorm Damage
For wind-driven rain, fallen branches, damaged openings, roof leaks, and interior water after severe weather.
View storm damage restorationSewage Cleanup
For drain backups, sewage releases, and other water conditions that call for controlled removal and cleaning.
View sewage cleanup and disinfectionCommercial Restoration
For businesses, managed buildings, offices, retail, multifamily properties, and facilities with operating constraints.
View commercial restoration servicesSearch by water source or affected material
If you know where the loss began or which part of the property is affected, use the more specific page. Each entry focuses on the relevant source, materials, and first decisions.
All water-related services are shown.
Water removal and drying
Start here when the immediate need is removing accessible water and defining the wet area.
Appliances, fixtures, and mechanical leaks
Use the source-specific page when the failed component is already known.
Exterior water, weather, and cold
For water entering through the building envelope or damage caused by winter and severe weather.
Flooring and building materials
These pages focus on what is below the visible surface and what may be dried, retained, or replaced.
Contaminated water and backups
Use these pages when the source may change the controls, cleaning method, or material decisions.
No service name matches that search. Clear the filter or call BRG so we can direct you to the right page.
Services beyond water damage
Choose the page that matches the material or condition being addressed. Each link leads to its own scope, limitations, and preparation guidance.
Smoke, soot, and odor
For residue and odor that may move beyond the visibly burned area.
Mold assessment and remediation
Inspection and testing answer different questions from an established remediation scope.
Property protection and specialty work
For securing openings, controlled removal, event-specific cleaning, sensitive incidents, and equipment needs.
Match the damage to the building’s operating needs
A retail store, office, multifamily building, school, or managed facility may need access planning, occupant separation, phased work, and clear communication with several decision-makers. Begin with the commercial hub, or go directly to the relevant damage type.
- Commercial Water Damage
- Commercial Fire & Smoke Damage
- Commercial Mold Damage
- Commercial Weather Damage
- Commercial Specialty Services
- Commercial Pre-Loss Planning
Choose a service; BRG will help confirm the scope
The name of the page is less important than the facts at the property. Tell us the source if known, when the damage was found, which rooms are affected, and whether anyone is still using the space.
- Certified restoration specialists
- Residential and commercial response
- Moisture readings and project records
- Service across Boston-area communities
A few useful distinctions
You do not need to diagnose the damage before calling. These answers simply explain why several similar-looking links lead to different pages.
Should I choose water extraction or water damage restoration?
Choose water extraction when standing or accessible water is the immediate problem. Choose water damage restoration when you need the broader route through moisture mapping, drying, material decisions, and repair planning.
What is the difference between mold inspection and mold remediation?
Inspection and testing are used to investigate conditions or answer a defined sampling question. Mold remediation addresses an established area of growth with containment, controlled material handling, and cleaning.
Which page should a property manager use?
Start with the commercial restoration hub. It connects damage-specific services with access, tenant, documentation, and continuity considerations that may not apply to a single-family home.
What if more than one service seems relevant?
That is common. A roof leak can require temporary protection, water extraction, structural drying, and later repairs. Call BRG with the source, timing, affected rooms, and visible conditions; the first conversation can identify the most useful starting page and response route.
Request restoration help
For active property damage, call now. For a non-emergency question, send the form with the address, suspected source, affected rooms, and the best way to reach you.
617-202-3772- Include when the damage was discovered
- Mention sewage, fire residue, odor, or visible growth
- Note access, tenants, operating hours, or insurance contacts
Request Restoration Help
A few property details are enough to start the conversation.